Providing tax tables since 2010.
We are an Adelaide based company specialising in solving issues for MYOB® users. We started with PAYG tax tables and expanded to repairs, conversion, confirmation issues etc.
Our tax tables have not been endorsed and are not supported by MYOB Australia - MYOB would much rather you upgraded or subscribed to Cover or AccountRight Live.
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All prices are GST inclusive
Michael 0427 188 460
FGHTables
Frequently Asked Questions
FGH Tax Tables - General
1.
Are your tax tables the same as MYOB's tax tables?
Yes and No. Our tax tables are constructed in a similar way to MYOB's tax tables. Importantly they give you the same result.
Our tables differ slightly for identification purposes only. Our tables have minor changes made to distinguish them from tax tables made by MYOB. See the 'Spot the difference' page for more information.
2.
Do I need to be a rocket scientist to load your tax tables?
No, the FGH Tax Table Updater will step you through the entire process. See Q13 under General for more details.
3.
I pay fortnightly wages so will your tables work for that pay frequency?
Yes our tax tables will work correctly for weekly, fortnightly, monthly payments etc. MYOB® uses the same tax tables (which is just a formula) for all calculations.
When calculating for fortnightly payments the program basically divides the gross by 2, works out the weekly PAYG, then multiplies it by 2 to get the correct fortnightly amount. 4.
Will the tax tables over write any information I have in MYOB?
Our tax tables will not damage or overwrite any data in your company file. Our tax tables work identically to MYOB's tax tables.
If you do payroll you already have PAYG tax rates loaded in your company data file. Whenever you process payroll, the program uses these tax rates for the PAYG calculations.
When you receive our updated tax tables, you will need to run Setup, Load Payroll Tax Tables as per the instructions which will be emailed to you (or use the FGH Tax Table Updater - see Q13 under General). Loading our tax tables will only update the tax rates currently in your company data file. It will not change any data, or any payroll transactions that have already been processed. On Windows versions the process can easily be reversed by reloading the original tax table info you currently have.
5.
Can you confirm your tax tables will not corrupt our data file?
Our tax tables work in the exact same way as MYOB's tax tables and they will definitely not corrupt your data file.
However as with any procedure, we recommend you do a backup before you load new tax tables (our's or MYOB's) just in case there is a power failure or any other mishap during the process.
6.
I just called MYOB and I can't get the tax unless I pay over $500. How can you sell them for $55? - 2012
We are not part of MYOB. Our tax tables are compatible with MYOB® products but they are not made by MYOB. They work just the same. We consider the fee we charge a reasonable cost for the tax tables.
Until 2010 there was no alternative way to get tax tables for MYOB® products other than by upgrading to a new version or subscribing to their Cover program.
Rather than making their tax tables even harder to make, our hope is that MYOB will respond by making tax tables available separately for a reasonable price, as they used to do.
To be fair to MYOB, for the cost of the Cover program you do receive other benefits, not just the tax tables.
7.
Are your tax tables legal?
Well they are certainly not illegal! We have complied with all the relevant laws (copyright, trademark etc)
particularly in relation to making something to operate or integrate with someone else's software, ie our tax tables working with MYOB's
program.
From a users' point of view, there is no requirement in your licence agreement with MYOB Australia stating that you must use their tax tables. You can use their tax tables or 3rd party tax tables such as ours.
8.
Do MYOB know about your tax tables?
Yes, we were contacted by MYOB's legal department soon after we started selling tax tables for MYOB® in 2010.
We had several exchanges, and we sent them a copy of tax tables we had made and step by step instructions of how we made them (without touching their program). MYOB have responded by making it virtually impossible for our tax tables to work with their latest versions (see Q10 under General).9.
Is GST payable on the price of your tax tables?
Yes. Our ABN is 90 964 094 057 and we are registered for GST. You will receive a tax invoice with your purchase. All prices are GST inclusive (unless stated otherwise).
Will your tax tables work with AccountRight 2011 (or later versions such as AR2015)?
Once they realised we worked out how to make tax tables for MYOB®, MYOB responded by changing their software to
ensure 3rd party tax tables will not work. See this link for more info. Our tables will not work with AccountRight 2011 or later (the 'Live' range) unless you modify their software. AccountRight Plus 2011 has a version number that starts with the year and looks like this - 2011.1.13.2802
Our tables will work with all 'Classic' Australian Release Versions (such as v19.16 (19.sixteen)) as well as all AccountEdge® versions to 18.7.
We do offer a downgrade service for those not very happy with the Live range (eg AR2024) due to how long everything takes. We can downgrade your company file to a v19 file without you having to re-enter any transactions (fairly costly though as it takes about 20-50 hrs per file).
11.
I am a bookkeeper and use MYOB. For some clients I have company data files which I keep on my computer and I enter all the data. Other clients have their own company data files which are periodically transferred to my computer for updating. Can I install the same tax tables to all the data files?
We have recently changed our licence agreement to make things easier. Basically the tax tables can be loaded to MYOB® company data files on a "per serial number" basis.
This means that for all those company data files you maintain (provided all data files use the same MYOB® serial number) you can use the same set of tax tables. A separate purchase must be made for each client who uses their own serial number. That client can use those tax tables on all company data files they have which use the same serial number.
12.
I have several clients interested in purchasing tax tables. Can I buy in bulk?
Yes. Bulk purchases of 5 or more can be organised via email. Send an email with an estimate of the number of tax tables you expect to purchase to admin'at'fghtables.com (replacing the 'a' with the relevant symbol) and we will get back to you with a price and procedure.
13.
How do you use the FGH Tax Table Updater?
Click here for more information.
14.
Will you be providing tax tables for next financial year and into the future?
Yes we will continue to update and provide tax tables on an ongoing basis.
After some discussions earlier with MYOB Australia, its possible they will change their tax table implementation in newer versions, however all versions currently covered will continue to be supported by FGHTables.Update - MYOB have indeed changed the way tax tables are implemented in AR2011/12/13/14 etc - the 'Live' versions, making it virtually impossible to use 3rd party tax tables. Our tables will continue to work on all of the 'Classic' versions (both PC, such as v19.16 and Mac, such as Pro v18.7).
If you are on our mailing list (includes all existing clients), we will email you once the new tables are available.
15.
Do the tax tables for 2013/14 include the increase of Medicare to 2%?
No. According to the ATO, the increase applies from 1 July 2014 and so our 2014/15 tax tables will include the increased Medicare Levy.
16.
Do the 2013/14 tax tables include the superannuation increase to 9.25%?
No. The tax tables are only used to calculate the PAYG to withhold from salary and wages.
To increase the superannuation guarantee to 9.25% you will need to make this change in the Payroll Category item as explained here.
17.
Will the tax rates for all the years back to 2005 be included in your tables or only the current year?
Our tax table file, just like the original pay2myob.bin file, contains a set of tables which includes about 30 'tax scales' (although MYOB® refers to these as tables) eg No Tax Free Threshold, Tax Free Threshold etc.
The rates are correct for PAYG calculations made after a specified date, usually from 1 July and can be used until the Tax Office changes the rates. The tables will not have the rates for all the years back to 2005. Payroll transactions processed for those previous years will not be affected. The new tax table file will only affect payroll transactions processed after the tax tables are loaded.
18.
My computer has crashed. How do I re-install your tax tables on my new computer?
Once tax tables are loaded into your company file, they stay there. So even if you change computers, provided you have your company file from the old computer, it should still have the current tax tables. Do NOT run Setup > Load Payroll Tax Tables. Instead check the Tax Table Revision date under Setup > General Payroll Information.
However when re-installing MYOB®, you should rename a file called pay2myob.bin in the MYOB® program folder to prevent inadvertently re-loading the old tax tables.
If you have already re-loaded the old tax tables (by going Setup > Load Payroll Tax Tables), you will need to download the FGH Tax Table Updater and run that process again. You can find the download and more info on our downloads page here.
Your serial number code will be on the invoice you were emailed when you purchased.
19.
If I use your tax tables, will I later be able to upgrade to AR2014?
Yes you will be able to upgrade, there is nothing in our tax tables that will prevent a file from upgrading, they are identical to MYOB®'s except for differences specified here. We have upgraded several files without any tax table related issues.
Two of our clients encountered a few errors and warnings when they tried to upgrade their file - both managed to complete the upgrade. An error prevents an upgrade, a warning usually allows the upgrade but highlights something that may need attention. The tax table related messages read as follows:
'Warning: Payroll Tax Table: The given key was not present in the dictionary'
It was thought this related to having used our tax tables - this is in fact what MYOB suggested to one of our clients. We suggested to our clients that they should reload the tax tables (from the pay2myob.bin file) and try the upgrade again. The clients made some changes to their company file to address the other errors, re-loaded the old tax tables and ensured every employee has a tax table linked to their card. Upgrade was completed successfully on both cases.
It is unclear why the Payroll Tax Table warning appeared, however it is apparent some users get this (or other tax table related) warning even if they have never used our tax tables. MYOB suggested to simply re-load tax tables. See these posts for examples -
Post 1
Post 2
Others posts indicate that the new versions are not as forgiving as v19. For example while v19 will allow you to have a employee without a tax table linked to their card, the new version will crash if no tax table is linked. Same thing with linked accounts.
Many of our clients have upgraded their company files without any tax table related errors. If in doubt, or you encounter such a message, contact us or try simply re-loading the tax tables, either via the Tax Table Updater or from an existing pay2myob.bin file. This file can be found in your MYOB folder and may have be renamed to pay2myobold.bin or pay2myobrecent00.bin or similar.
AR2024 has its our tax tables which will need to be loaded once the file is upgraded, so it doesn't matter if the tax tables you upgrade with are an old set.
20.
When is the best time to load my new tax tables?
The existing tax tables should be used for any pays before 30 June. You should load your new tax tables before you do your first payroll after 30 June. We suggest loading the new tax tables after you have completed your final pay for the payroll year just ended.
You cannot process pay after 30 June unless you 'Start a new Payroll Year', however you can load the tax tables at any time, before or after you Start a new Payroll Year.
There is more information about this here including a link to MYOB's End of Payroll Year guide.
21.
XP is no longer supported - do I need to Upgrade?
MYOB Australia is using the fact that Microsoft discontinued support for Windows XP from April 2014 to encourage users to upgrade to their new version AccountRight 2014.
Although Windows XP is no longer supported by Microsoft, Windows XP will continue to work with any existing software. Unsupported simply means Microsoft will no longer issue updates or update their Support pages to cover Windows XP issues - although several updates have since been released.
Concerns about security have been raised with suggestions hackers will now 'exploit' vulnerabilities in Windows XP. I would suggest small business in Australia has very little to worry about in this regard - of course virus and malware protection should be maintained. Hackers etc generally target highly sensitive and security information and this should obviously be protected. Independent commentators suggest hackers etc are trying to exploit vulnerabilities in the latest software, rather than in Windows XP.
It should be noted that almost all existing versions of MYOB® will run on Windows 7 and many on Windows 8. So even if you do upgrade your computer operating system, you will in most cases be able to run your existing MYOB® software (Some versions require running in Compatibility Mode - Windows will treat this as XP software).
Don't be pressured into upgrading by MYOB®. If you are considering upgrading, or being pressured to by MYOB®, we suggest you discuss this with your accountant or bookkeeper first. We also suggest you have a read of the MYOB Community Forum here and here.
Make an informed decision. Read what existing users are saying including the difficulties they are having. Every new release seems to bring with it new issues.
22.
I have loaded the 1 July 2014 tax tables - why is no PAYG being calculated?
For the 2014/15 financial year, there are 2 methods to load our tax tables into your MYOB® company file - Option 1 and Option 2. Both methods involve first loading the Demo tax tables. The Demo tax tables have a Tax Table Revision Date of 1 July 2014, however only the 'No Tax Free Threshold' table has tax rates, all the other tax tables have a zero tax rate. You need to enter your 6 digit Serial Number Code (SNC), that you received with your purchase, to Update the tax rates to Full Version.
It is important to follow the instructions and complete the process. If you have not entered the 6 digit SNC then you have not completed the tax table Update process and all you have loaded are the Demo tax tables. This could explain why no PAYG is being calculated when you do payroll.
To check, open your company file and look under Lists, Payroll Categories, Taxes, PAYG - select the 2nd table in the drop down list called Tax Free Threshold. This is what it should look like after you have completed the process:
If instead, the 3rd column (larger red arrow) is all 0.0000, this indicates you did not complete the process. You will need to run the Updater process again, carefully following the instructions to completion. Once done, check that your Tax Free Threshold table looks as per the image above.
Note: From the 2015/16 year, the Updater should be used to update your tax tables. The Demo tax tables will have a Tax Table Revision Date of 25 Jun 2024 to make it clearer that only the Demo tax tables have been loaded. The Revision Date will change to 1 Jul 2024 once the serial number code is entered for a Full Version.
23.
I have loaded the 1 July 2014 tax tables - what do I do on the other computers that access this company file?
The tax tables are loaded into the company file. You only need to do this once. So any computer opening this company file will see that the Tax Table Revision Date is 1 July 2014. The only thing you need to do on the other computers is re-name the pay2myob.bin file. You should also check that the other computers are running the same version of MYOB® as this computer - see next question for further information.
By way of explanation, MYOB® comes with a file called pay2myob.bin which is located in the MYOB® program folder, usually C:\Plus19. This file holds tax tables that were current when you purchased or last upgraded MYOB®. When you open a company file and run the Load Payroll Tax Tables process from the Setup menu, MYOB® looks for a file called pay2myob.bin and loads the tax tables from that file into your company file. When you receive a Compliance Update from MYOB®, this is in essence what you receive, a new pay2myob.bin file - and they change the screens to show the new version number.
When you run the FGH Updater on a particular computer, the Updater will re-name any existing file called pay2myob.bin in the MYOB® folder. This is to prevent you later running the load tax table process from the Setup menu and inadvertently replacing the new tax tables with the original set that came with MYOB®.
However as you have other computers that access the same company file, we recommend renaming the pay2myob.bin file on all the other computers. This is a precautionary measure to ensure one of the other users does not run the Setup - Load Payroll Tax Tables process from their computer. If they do, they will get a message saying that the pay2myob.bin file cannot be found. Hopefully they will stop there.
Locate the file in the MYOB® folder on each computer, as stated above, usually in a folder called C:\Plus19 (or C:\Premier19) and rename it to pay2myobold.bin or something similar, as long as the name is not pay2myob.bin.
Another option is to disable this option within MYOB® under the Users permissions - so that only the Administrator can load tax tables.
24.
I have loaded the 1 July 2014 tax tables - why am I being told to load them again?
Once tax tables are loaded into the company file, they stay there and so you only need to do this once a year. However some users, having already loaded the 2014/15 tax tables, are receiving this message:
This only occurs when the tax tables are loaded using version 19.7 or higher and then a computer running version 19.6 or prior opens the company file. MYOB did not build in any backward-compatibility when v19.7 was released.
The solution is to ensure all computers that open this company file are on the same version of MYOB® - look for the Australian Release Version under Help, About AccountRight.
You should be able to download your current version from your my.myob account and install it on the all other computers. Once all computers are running the same version, run the Updater again to re-load the 2014/15 tax tables. You should not have to do this again.
It is also very important once the situation is resolved, that you check every employee card to ensure they are on the correct tax table - many users report that employees were on the wrong tax table after such an incident - see here. For MYOB's Support note on this issue see here.
For a detailed explanation about why this issue occurs see here.
If all computers are running the same version and the problem re-occurs, check any ODBC connection to the company file. An ODBC connection via a previous version can also trigger this message.
FGH Tax Tables - Mac Installation
1.
How do I load the updated tax tables for a Mac version?
Installation of Mac tax tables is quite different from the Windows installation, and also depends on the version you are using. With your purchase you would have received a copy of the Installation Instructions for that version. Please follow those instructions.
2.
Why do I receive a message telling me 'All eligible tax tables available on this workstation have been loaded'?
Installation of Mac tax tables is quite different from the Windows installation.
On a Mac, when you first run AccountEdge® it scans the Tax Tables folder for all available tax tables, noting the Tax Table Revision date in each file.
When you run the Setup > Load Payroll Tax Tables function, AccountEdge® checks to see if there is a tax table with a later Revision Date than that currently in the company file. If there is one or more tax tables with a Revision Date later than the date currently in the file, AccountEdge® will allow you to choose which of those tax tables to load.
If however there is no tax table with a later Revision Date, you will receive this message. Check the current Tax Table Revision Date by looking under Setup > Payroll Information.
Unlike the Windows versions, AccountEdge® will not allow you to re-load the same tax table again. You can only load one with a later Revision Date.
Contact us for further information.
3.
How can I find 'Show Package Contents'?
Click here for more information.
FGH Tax Tables - Payment Issues
1.
I don't use Paypal. Is there any other payment option?
You can make a deposit directly to our bank account. Use the Buy Now link on the right hand side at bottom of home page to pay by bank transfer. Fill in the order form and in the Comments section, leave a message saying you want to pay by bank deposit. On the next screen you will find the bank details (BSB and Account Number) for you to make the deposit into our account.
2.
When I click the Buy Now button I get a 'Sorry - your last action could not be completed' message from Paypal.
The most likely reason is that you have cookies disabled or blocked for the Paypal site. Cookies need to be enabled for Paypal to be able to process your transaction. Check with your browser settings and allow cookies on the Paypal website. In Internet Explorer, go to Tools, Internet Options, Privacy, Sites and ensure paypal.com is not blocked. If you are still unable to complete the Paypal transaction, send an email to admin'at'fghtables.com replacing the 'at' with the relevant symbol.
MYOB - Cover and Compliance Updates
1.
Will there be any problems when it comes time to 'confirm' my file.
No, the 'Load Payroll Tax Tables' process simply changes the tax rates in your company file. Clients have used our tax tables for many years without any problems confirming their company files.
According to MYOB, during the activation and confirmation process, only 2 numbers are sent to MYOB - your serial number and a number generated when MYOB® was installed. Changes to the tax tables have no effect on these numbers. If you are concerned, do a backup before you need to confirm - so if there is a problem confirming, you can open the backup and reload your old tables (oldpay2myob.bin) prior to confirming again.
Contrary to a commonly held misconception, you do not need to subscribe to Cover to have continued access to your company file. MYOB will continue to confirm your company file even if you cease your Cover subscription. See the last message on this forum post - Forum Post
2.
What will I get if I purchase the latest Compliance Update (19.7) from MYOB?
A large number of users subscribe to Cover or get the Compliance Update simply to get the latest tax tables (same as the ones we sell here for $58 - 2012/13).
Apart from access to Support and all these 'vague benefits' MYOB refer to (such as a free training course see forum), the only other substantial difference will be a feature that some in the construction industry might find useful. From 1 July 2012 entities that make payments to contractors in the Building and Construction Industry must submit a new report to the ATO after the end of the financial year (30 June 2013) which shows details of all payments to contractors. More information is available from the ATO here. If you are affected by these changes, your current version of MYOB® may not automatically generate this report. You can either submit a paper report based on records in your company file, or upgrade to the Compliance Update (Note: see MYOB's forum before proceeding as even 19.7 and 19.8 only seems to produce a limited report to enable you to complete the ATO forms by hand). See Q4 under Miscellaneous for updated comments.3.
Do I need Cover or the latest version of MYOB to be compliant?
Before answering this question, let me stress that this site is aimed at those people who don't subscribe to Cover. Many users want to continue to use their existing version of software and simply have current PAYG tax tables. This generally means they are familiar with the software, it does everything they need it to do and they don't need technical support. We know users who happily run Plus v13 and have no need for all the bells and whistles available with the latest versions.
That said, according to MYOB Australia, with Cover (costing between $599 and $1076 depending on whether you have Plus, Premier or Enterprise - 2012) you become 'compliant with the latest changes from the ATO', you also receive any updates they have made to their software, technical support and access to M-Powered Services (usually $10/month).
Now for some people, particularly those who need technical support, Cover may well be the best option - although at $59 per call without Cover and free access to Support Notes as well as many online forums, you still have to do the sums to ensure you are getting value for money.
In relation to 'compliant with the latest changes from the ATO', apart from the PAYG tax tables which change almost every year, in the last 10 years there has only been one other change that has required changes to software. This is the change to payment summaries in the 2010 income year where the ATO added one extra field (Reportable Employer Superannuation Contributions). This meant that older versions could no longer generate compliant electronic payment summaries or the EMPDUPE file for electronic lodgment to the ATO. (NB: 2 more changes were made in 2012/13 which affect some users - ETP changes and Construction Industry Reporting.)
If you have software prior to Plus v18.5 or Premier v12.5, you would need to upgrade to a later version, OR transfer the details from the MYOB® generated payment summaries to compliant payment summaries (available from the ATO) and submit them to the ATO by post. While the electronic payment summary and EMPDUPE lodgment saves some time, given this is a once a year task, you would need to have several hundred employees before the cost would justify upgrading to a new version just for this purpose. See also www.namich.com.au which has a program to upgrade your MYOB® generated EMPDUPE file and payment summaries and make them compliant.
A word of caution, we are aware of some users who upgraded their software, only to find they had to upgrade their hardware or operating system to run the new MYOB® software. Particularly if you are using an older operating system or older hardware and are considering upgrading to a later version, we suggest you check for any differences between the system requirements of your current software and the upgrade you are considering before proceeding.
Each user can decide for themselves whether the cost of Cover is worth the benefits you will receive. In addition, you can cease Cover and then take it up again later if required, there is no discount for maintaining continuous cover.
Aside from the one change to payment summaries in 2010, with our tax tables which cost less than 1/10th of the cost of Cover, you too can be 'compliant with the latest changes from the ATO'.
MYOB - Settings
1.
How do I check what version I have?
Open MYOB®, choose Help from the main menu, then About MYOB. This screen will show you the Australian Release Version number.
In AccountEdge®, click AccountEdge on the menu bar, look under About AccountEdge. Use the "Australian Version" number rather than the Release number.2.
How do I check what tax tables MYOB® is currently using?
To find out which tax tables MYOB® is currently using, run MYOB® and open your company file. On the menu bar choose Setup, then General Payroll Information. Half way down this screen is a Tax Table Revision Date entry. For the 2013-14 financial year, the Tax Table Revision Date needs to be 1/7/2013.
3.
Where can I find my Serial Number?
Run MYOB® and open your company file. Click Setup on the menu bar, then Company Information. The serial number is found in the top left of the screen.
If you require a serial number to be removed from your Company File, see here.4.
How do I check which tax table is used for a particular employee?
Run MYOB® and open your company file. Go to the Command Centre, click on Card File, Card Lists, then the Employee Tab. Click on the arrow to the left of the employee's name, then select the Payroll Details tab, then Taxes. This screen should show you what tax table is selected for this employee.
MYOB - Activation and Confirmation
1.
My MYOB is due soon, and I am not happy about renewing my subscription, however one thing concerns me:
If I re-format the hard disk and I have to reinstall the program, then I have to activate the company file again. Will that be affected as I am not on Cover any more?
Lot's of people are not happy with MYOB's linking of updated tax tables to a Cover Subscription.
Fortunately, company file activation and confirmation is NOT linked to Cover subscription. That is part of the licence agreement you have with MYOB. They will continue to activate and confirm your company file while you have your licence. I have never had cover and yet have been confirming my files for years. Lots of people have been using our tax tables (some for over 5 years now) and have not had any issues with MYOB, their licence or file confirmations. If you reformat and re-install MYOB®, as long as you keep a copy of your company file, nothing will change with tax tables or confirmation. Both tax tables and the confirmation info is stored in your company file. Reformatting or moving to a different computer will not change anything, as long as you continue to use the same version of MYOB® you have registered against your serial number.2.
File Activation and Confirmation - how does it work?
Note - these comments are predominantly related to the Classic range of MYOB® products - NOT the latest 'Live' range.
When you purchase a MYOB® program such as Accountright Plus®, you are allocated a serial number. MYOB does not licence their program, but rather they licence the use of company files. One of the reasons for this is to support accountants and bookkeepers etc, they can use a MYOB® program without paying for it - this allows them to open and work on their clients' files because their client has a licence for the company file.
When you create a new company file, you can use this file for up to 90 days. For ongoing use beyond 90 days, a company file must be 'Activated'. This process involves sending your serial number (which MYOB match against your registration to see what product version you have purchased) as well as a Company File Code (CFC - a number generated by MYOB®). When 'Activating' a file, MYOB first checks how many files you have already 'Activated' to ensure you have not exceeded your limit - usually 5, then MYOB allocates a File ID and a new expiry date - this is all contained in the first code issued to you by MYOB. After 'Activation' your company file will have a File ID - look under Help > About Accountright.
Each time you open the company file, MYOB® first checks when this file was last opened. If today's date is earlier than the last recorded date, MYOB® assumes you have changed your system date to avoid their licensing and so it locks you out of the file until you 'Confirm' the file. If today's date is after the last recorded date, today's date is recorded as the last time the file was opened. Next MYOB® checks the hidden 'expiry' date. If your file is set to expire within the next 14 days, you will be prompted with a warning advising that the file must be 'Confirmed' within 14 days. If you have set your file to confirm online automatically (look under Setting > Preferences > Security), MYOB® will silently send your serial number and CFC (which contains your File ID) to the MYOB server and retrieve a 'Confirmation' code. This code will reset the expiry date to between 4 - 9 months from today. Sometimes the 'Confirmation' code you receive from MYOB will not work. There could be a number of reasons for this. The most likely reason is that you are using a version of MYOB® to 'Confirm' your file that you are not licensed for. For example if you have a licence for Plus® v19.10, and yet you are trying to 'confirm' your file using Premier® v19.10, the 'Confirmation' code will fail. Always ensure you use the same MYOB® product and version that you are licensed for.
Sometimes the MYOB server will not issue you a code and instead direct you to contact MYOB. Again there are numerous reasons why this might be the case, for example if your file 'Confirms' too often in a short period of time, MYOB gets suspicious and blocks your serial number until you explain yourself. Contact us (or MYOB) if you have any further questions about file 'Activation' or 'Confirmation'.
MYOB - Serial Number Removal
1.
The serial number in my Company File is my bookkeeper's and not mine. What should I do?
When a company file is first created and activated, a serial number must be specified. Once a serial number is entered, it stays in that company file, unless removed by a special process. MYOB can do this, as can we. We charge less and do it quicker - click here for details.
However unless the bookkeeper needs the serial number back, you should be able to continue to use the company file with this serial as long as you have the same MYOB® version as your bookkeeper. The file must be 'confirmed' regularly with MYOB and they use this serial number as part of that process. Generally each serial number can be used on 5 files. If for example your bookkeeper wants to activate another client's file using this serial number, he/she may want you to use your own (or you might want to use your own in case you need to contact MYOB etc), in which case the serial number will need to be removed and MYOB advised that it is no longer being used (you will need the File ID from this company file BEFORE the serial number is removed - see Help About AccountRight). You would need to ensure your serial number is registered with MYOB under your name. That way when you go to activate your file with your serial number, it will work. I'll leave you to sort that out with your bookkeeper. If purchasing tax tables from FGHTables, you will need to use the serial number currently in the file. Once tax tables are loaded into a company file, it will not matter if you then change the serial number, the tax tables will stay in the file.2.
The Serial Number Code (SNC) I received does not work. What should I do?
Ensure you are using our latest version of the Serial Number Removal tool - as displayed on the webpage you made your purchase on.
If you are using the latest version, check that the last 4 digits and alpha number you submitted (see your Paypal receipt) match the details on Screen 2 of the Serial Removal Tool, and that the 6 digit SNC (see FGH Invoice) is entered correctly. If problems persist, contact FGH Tables.MYOB - Payroll Year, Payslips and Payment Summaries
1.
Payslips provided to employees will soon require additional superannuation details. Will I need to upgrade?
Software providers love it when even minor changes are made to reporting requirements. They often use these changes to try to 'encourage' users to upgrade.
The requirement to report additional superannuation contribution details on payslips has been deferred twice and is now scheduled to commence 1 July 2013 - this is yet to be confirmed (May 2013). Although the details are still not finalised, the ATO has stated that in addition to showing the superannuation contribution amount, employers will have to show the date they expect to pay the contribution. Some commentators see no value in having the 'expected' payment date on payslips. The ATO is currently working on having the superannuation funds provide more information to members about payments made. Don't be fooled by the marketing campaigns of software providers. Once the requirements are finalised and in place, the ATO will clearly advise employers directly of the changes. For MYOB® users, showing the contribution amount and the expected date of the payment can be quite easily achieved using existing features in your current version. Please see www.namich.com.au for detailed instructions. You will not need to upgrade as a result of this proposed change.2.
I started a new Payroll Year without making a backup. Can you help?
Maybe. See here for details about the Start a New Payroll Year process in MYOB®.
3.
I have AccountRight Plus v19.0. Will my Payment Summaries be compliant for the 2012/13 financial year?
MYOB® generates 3 types of Payment Summaries, INB, ETP and BUS (Labour Hire). The ATO has advised that it will accept INB and BUS type payment summaries and the annual PAYG report (EMPDUPE) as long as they comply with their Specifications V9.0. This means provided you have Accounting Plus v18.5 or later, (and do not have payees with ETP type payment summaries) your payment summaries and EMPDUPE file will be accepted by the ATO.
The only change for MYOB® users for the 2012/13 financial year relates to Eligible Termination Payments. A new Payment Summary field has been introduced to replace 4 previous fields.
The problem is that there does not seem to be a way of excluding a payee who has received an Eligible Termination Payment from MYOB's Payment Summary process. It is not possible to de-select a payee and even if you make the payee inactive, the payee is still included in the EMPDUPE file that is produced. Unfortunately the ATO will not accept such an EMPDUPE file as the payee with the ETP will cause a validation error.
If you have version 18.0 or earlier (or a later version but have payees with Eligible Termination Payments) see Q4 below about a solution called EMPDUPE Maker.
The other changes for the 2012/13 financial year relate to payees with Foreign Employment Income and non-super annuities. These payment summary types were never covered by MYOB®. See the ATO web site for further information.
4.
When I do end of year PAYG summaries and create the EMPDUPE file, the ATO will not accept it as there are some new requirements. Can you help here?
The 2010 and later payment summaries have a new field (Reportable Employer Superannuation Contributions). The ATO will not accept an electronic payment summary annual report (EMPDUPE file) or Payment Summaries without the extra field.
Only the more recent versions of MYOB® have the correct payment summaries. A recommended solution is to use a program called EMPDUPE Maker available from www.namich.com.au. This program allows you to load the non-compliant EMPDUPE file created by earlier versions of MYOB®, and upgrade both the EMPDUPE file and the Payment Summaries.